At Mbalil Mobile Detailing, customer satisfaction is our top priority, and we take pride in delivering quality mobile car wash services. Please note that our prices are subject to change depending on the size and condition of the vehicle, as well as the level of dirtiness or additional services requested; any adjustments will be communicated before work begins. Because our services involve time, labor, and materials, refunds are generally not issued once a service has been completed, except in cases where a clear service failure has occurred. If you are unsatisfied with your service, we ask that you contact us within 24 hours so we may review your concern and, at our discretion, provide a re-service, partial refund, or credit toward a future appointment. Cancellations made less than 24 hours prior to the scheduled appointment may be subject to a cancellation fee, and missed appointments or no-shows are non-refundable. All refund and re-service requests are carefully reviewed, and Mbalil Mobile Detailing reserves the right to make the final decision in each case.